What information do we collect?
If you buy services and register on the App or request further information from DDL Mart, we may collect the following personal data from you: your name, your email address, your billing address, your delivery address, your phone number(s), your order details, your payment details, your feedback for our services and information related to your query.
In addition, DDL Mart may automatically collect information about the website that you came from or are going to, your IP Address and Browser type.
DDL Mart also collects information about your mobile device, including a unique identifier and information about the parts of the App you visit, how you interact with it and the times you access the App. However, this information is aggregated and is not used to identify you.
Additionally DDL Mart may also also collect information about your location. Most mobile devices allow you to control or disable location services in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.
How will information about you be used and shared?
The information collected by DDL Mart allows us to:
process your order
verify your identity and details of your payment method or credit card account
communicate with you
provide you with information relating to our new products and services (please see section 5 below for further details)
administer the App and provide customer services
investigate any complaints about the App
personalise your experience of the App
meet legal, regulatory and compliance requirements
DDL Mart may employ the services of third parties to help us in certain areas, such as collection, cleaning and return of goods at/from our cleaning facilities, delivery and hosting of the App, maintenance, identity checking. In some cases, these third parties may receive your information. However, DDL Mart will, at all times, control and be responsible for the use of your information.
To help constantly improve and tailor the service DDL Mart provides to you, we may use aggregated information so that we can administer and improve the App, analyse trends, gather broad demographic information and detect suspicious or fraudulent transactions. DDL Mart may pass this information to third parties, but is not responsible for abuse of this data by third parties
If you provide a credit or debit card, DDL Mart may use third parties to check the validity of the sort code, account number and card number you submit in order to prevent fraud.
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